Company Name: Lucia Landscaping Inc. 

The Role: Landscape Operations Manager

Reports To: Director of Operations 

Who We Are: Lucia Landscaping Inc. is a well-established premier full-service landscaping, snow, lighting, and construction company that has been in operations over 25 years in the Southeastern Michigan. We have an award-winning team & culture with high growth and were awarded one of the 2021 Crain’s Coolest Places to Work! Our company is currently seeking a qualified individual of strong character to join our growing team!    

The Opportunity: The Landscape Operations Manager is responsible for managing our Landscape Maintenance Department in various facets, including but not limited to – monitoring maintenance schedule, coordinating and assuring trucks are adequately prepared for the assigned activities with employees, equipment, tools and other necessities, along with on-site management.   

Our One Team Vision: We center our focus on our team and our culture, which is driven by our One Team mentality that provides an unparalleled experience for our clients while creating a brighter future of opportunity for each and every one of our team members. 

What We Value:  

① One Team ② Service Heart ③ Dedication ④ Entrepreneurial Spirit 

⑤ Achievement ⑥ Integrity ⑦ Vision 

Your Day to Day:  

  • Overseeing employees on a daily basis both in the field and at our facility
  • Ensuring teams and trucks are adequately prepared with for assigned activities with employees, equipment, tools, and other necessities
  • Reviewing route sheets and work orders with maintenance teams on a daily basis to review expectations, notes, budgeted hours, etc.
  • Manage team by scheduling reoccurring and one-times jobs related directly to maintenance
  • Using client relation management system to manage in field teams relating to scheduling, routing, products, and job completion
  • Performing routine site visits to ensure employee/team productivity and performance, gauge quality standards of work are being met, review any damage incurred to property, and ensure client satisfaction
  • Lead weekly department meetings to discuss safety, review performance, set upcoming goals, praise employees, and resolve concerns of the department
  • On-site coaching, counseling, and training employees based on behavior and outputted work to benefit the team and organization.
  • Verifying information completed by teams on work orders and route sheets are accurate
  • Compile and track key performance indicators as determined by company and utilize to improve employee/team performance and metrics
  • Assist HR department in determining staffing levels, employee performance, potential compensation increases, and other organizational elements.

Who You Are (Qualifications & Skills) – Must Haves: 

  • Education and/or experience in lawn and/or landscape maintenance minimum two years, required
  • Demonstrated knowledge of plant and landscape materials; minimum two years, required
  • Demonstrated knowledge of maintenance techniques; minimum two years required
  • Demonstrated knowledge of and use of technology; required
  • Valid Chauffeur License, in good standing, and clean driving record; required
  • Valid State of Michigan Department of Transportations (DOT Card); required
  • Be able to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run; required
  • Strong ability to multi-task, stay organized, and communicate effectively; required
  • Ability to work a full time position as by determined by seasonal fluctuations
  • Positive attitude and professional demeanor at all times; required

It’d Be Nice If You Have: 

  • Valid State of Michigan Department of Transportations (DOT Card) 
  • Valid Fertilizer Applicator License – Core, 3A, and 3B 

The Good Stuff: The Landscape Operation Manager is eligible to receive: 

  • Competitive Compensation: Salary + Bonus 
  • Benefits Offered: Health, Dental, Vision, and Life  
  • Company Sponsored 401K Program  
  • Paid Time Off starting at 10 days annually + Holiday Days – 6 days observed: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, and Christmas Day   
  • Opportunity for Advancement - Cross Training and Certifications 
  • State of the Art Equipment and Technology 
  • Year-Round Work – Snow & Ice Management
  • Incentive Programs (Employee of the month, referral rewards, and other programs)